Customer feedback is very important for us
If we were to say what what is our objective and without detours, it would be this: HAPPY CUSTOMERS . That’s why we opened our door in 2013 and the Masatto brand was born. We would like our reviews of our customers to reflect our customer service but also our progress.We want them to feel that they ARE IN GOOD HANDS.
In all these short years, we have gathered testimonies about how did the Masatto branded massage chair change there lives of our customers. We gathered them here. It’s our box of joy and inspiration and we hope you find it useful.
“Body massage is absolutely sensational, restful, relaxing and the back pain disappears.
Fast delivery and punctuality (on time).
The delivery and assembly team are super professional, kind, but most importantly, they work clean, neat, they take over the packaging of the armchair, you practically only have to do the massage! ”
In love with Polaris by Masatto
“That’s exactly what I needed. A good price and the quality of the massage is very good.
For a year I was undecided about buying a massage chair. I received the best advice at masatto.ro, I was explained the differences between several products. I decided.
Even after delivery I was
contacted to ensure that
everything is fine.
I liked that. Quality services – I recommend. ”
Nelu P. from Brașov
Happy with iRest SL A28-8
“Thank you very much for advising me when I chose to buy an A52-1 armchair from the iRest range. From start to finish, I listened to your advice, which led me to choose this model.
The chair was delivered quickly and exactly as we set.
I enjoyed working with you and I would never hesitate to recommend you to my friends. My colleague Florin has already called you. Recommended! It’s worth all the money. ”
dl. Peacock from Ploiești
Delighted by iRest A52-1
“My sisters and brothers decided to buy a massage chair from Masatto for my father. We leave in Galway so for to come to Dublin is a little fare away. Luckily we talked with Emi on phone and we asked hear which chair she would recommend for my father’s illness.
We bought the Atlas chair that was delivered 2 days after. Emi came but also 2 lovely gentlemen’s that assembled the chair for us.
Everybody was very helpful and kind and would recommend them anytime.“
Maureen owner of an Atlas
Very happy with the massage chair
“Thank you very much for advising me when I chose to buy an Vega armchair from the Masatto range. From the beginning to the end I listened to your advice, which made me buy this model.
The chair was delivered next, which is woooow…
I enjoyed working with you and I would never hesitate to recommend you to my friends. My colleague John has already called you. Recommended! It’s worth all the money.”
Lee owner of a Vega
Very happy with my Vega
“I wanted to buy a massage chair for myself because of the job. I found Masatto Limited and I can say that I’m very happy with my purchase. You can try the chairs before you buy which for me was a plus but also they brought it out personally and assembled the chair.
Emi was very kind and professional.
Many thanks Dan.
Everything was nice and smooth, no headaches.
I liked that , professional service.”
Dan owner of a Dominus
Very happy with my Dominus
“Thanks to the Masatto team who handled the delivery perfectly. The massage chair was delivered even on the day of my husband’s birthday.
We have been using it for a few days now. It is complex and the 6 rollers do their job very well. Massage at the soles is superb. The armchair has quality materials and it fits well in the living room. I recommend the Masatto Team.
I DO FEEL IN GOOD HANDS.
Once again I would like to thank all the team for helping me in my husbands birthday present.“
Christina owner of a Dominus
Very happy with service and purchase