“We are absolutely delighted with our Masato massage chair and cannot recommend the company highly enough.

From our very first contact with Emi, the entire experience was exceptional. She took the time to carefully explain all the different chair options available and allowed us to try each one, helping us understand the differences and find the perfect fit for our needs. Nothing was rushed, and every question was answered with patience, professionalism, and genuine friendliness.

The process from ordering to delivery was completely seamless. Communication was excellent throughout, and the team was always available to answer any queries we had. Their customer service is second to none.

Installation day was equally impressive. The delivery and setup were incredibly efficient, quick, and professional. Edgar walked us through everything we needed to know, ensuring we were comfortable using all the chair’s features before he left.

The quality of the massage chair itself is outstanding. We use it every day—morning and evening—and it has become part of our daily routine. My husband has a specific joint issue, and we have already noticed a significant benefit from regular use. The chair provides an incredible massage experience and has exceeded our expectations.

What really stands out is the level of after-sales support. Knowing we can contact the team with any questions gives us great confidence and peace of mind.

If you’re considering investing in a massage chair, I would highly recommend Masato. The product quality, customer service, professionalism, and overall experience have been absolutely first-class.”

Linda OBrien | Proud owner of Divina NEO Vera Pelle

Very friendly and professional…..

“Very happy with the massage chair İ got from Masatto, very friendly and professional service, can highly recommend with no hesitation.”

Handan McGovern / About Maia STAR

It’s worth every penny…

“I’ve been using the Maia Star for 5 months now, and it has genuinely changed how I manage stress and physical fatigue. This isn’t just a piece of furniture; it’s sophisticated wellness technology that feels like having a personal masseuse available 24/7.

The 4D rollers are the star of the show. Unlike standard chairs that move on a fixed path, the Maia Star adjusts its depth, speed, and intensity in real-time. It can “reach in” to knead deep tissue or lighten up for a relaxing stroke, feeling remarkably like human hands.

The air compression system for the arms, shoulders, and legs is incredibly thorough. When combined with the Zero Gravity recline, it creates a “weightless” sensation that instantly melts away tension.

The control panel is very responsive and easy to navigate. Plus, despite its advanced features, the design is surprisingly compact and looks stunning in my home.

The Masatto Maia Star is worth every penny for anyone serious about their recovery and mental well-being. A special thank you to Edgar and Amy for the excellent support—they made the entire experience seamless.”

Juan Du / About Maia STAR

Great product and service…..

“A massage chair is a bit of an odd purchase so I had a bunch of questions. All of which were answered and covered questions I didn’t even know I had. Delivery was quite honestly amazing. They showed up when they said they would, brought the chair in, put it together, explained all the features and again answered questions I didn’t think to ask. I sincerely hope they branch out to hot tubs and saunas because those are the next two luxury purchases I want to make and I’m sure they’d be fantastic as well.

The chair itself is great. One of the questions I didn’t think to ask was frequency. I was told to go slow and not overdo it. As it works out the knots and stiffness in your muscles you can do it more often. And it is amazing. I’d worked in an office with massage chairs in the late 2000s and these are so much better..”

Kevin Lyda / About Maia NEO

“This is a lovely family run company .I am a very happy customer. I was able to visit the showroom and try different chairs eventhough I knew what I wanted. Being able to compare my choice and to actually feel them working in contrast with the one i chose was just the perfect way of finalising the decision. Ever since the purchase i have been using it everyday. I am very active in three racket sports. After starting to use the masatto chair my recovery period has been much quicker and less soreness post play. Should have bought one sooner. I was surprised to see they offer 5 yrs on site warranty as well. I got it delivered in a week too .“

Rajesh Nair / Proud owner of Adara NEO.

“We bought the Divina Neo chair back in January. It was delivered and set up on a day of our choice. All done with no hassle. We use the chair twice daily and feel very much better for it. We would thoroughly recommend spending that extra bit and go for that model.“

Janet Carson / Proud owner of Divina NEO Vera Pelle.

It’s lovely…..

“We are so happy with our Masatto Massage Chair! It’s so lovely to be able to look forward to using the chair especially if the day has been stressful or you just want to relax. We are still experimenting with the different settings. We have also found that our visitors are fascinated with the chair and also enjoy using it, promising to visit more often!! I wouldn’t be surprised to hear that some of them would be interested in purchasing a chair for themselves. We know we have made a good investment as it has already made a very positive impact on our wellbeing. We found Edgar and Emi great to deal with and very patient with all our questions! 👍🏻”

Liz Murray / About Divina Vera Pelle

Best thing I bought

“Just before Christmas I finally bought a massage chair after 2 years of looking and meeting a few agents for various manufactures of chairs , we finally hit it lucky on Google finding Masatto website we arranged an appointment with EMI in Dublin warehouse who demonstrated about 10 chairs we had a figure in mind but when we sat in the beautiful Divina Neo it was for me, I left a small deposit and had the chair delivered by Edgar who assembled and fitted in 1 hour to my surprise. This chair is one of the best things I have bought and use mostly every day loving various massages , we found Emi and Edgar a treat to deal with both honest and reliable, I recommend anyone wanting a Chair not to pass Masatto. Frank Bell!”

Frank Bell / About Divina NEO

Fantastic product and brilliant service

“We have had the Adara Neo for two months now and we use it every day. It is a fantastic chair and we genuinely cannot fault it. Edgar and his team are brilliant to deal with. The customer follow up and response times are excellent. This is a brilliant company to deal with and we would highly recommend both the chair and the team behind it..”

Jason Daly- Swim Max / About Adara NEO

 

“I am loving my new Masatto massage chair! Edgar and Emi were very great in helping me to get the suitable chair for me. I feel so relaxed now after coming home from a very busy nursing shift! They are flexible with payment options as well so it was so nice to get the chair as soon as you can without a hassle! This is a great massage chair and I would highly recommend to my healthcare professional colleagues!”

Jenny Anne Lobo | Proud owner of Maia NEO

 

“We’ve had the Divina Neo for over a month and still excited to use it every day! I have a busy office job which keeps me 8-10 hours a day at the desk so been suffering from back and neck issues for years. My partner on the other hand has a physically demanding job and often comes home with cramping legs and tired feet. The chair has already made a huge difference reducing stiffness and improving mobility, and we feel taken care of from head to toe. If you are tired of asking your spouse to give you a massage just to get a few painful squeezes before they get bored, this chair is for you 😁The quality sound system, health scan and aromatherapy are a great bonus. In terms of the service, Edgar and Emi have been excellent from the first message we exchanged through the showroom experience and the installation. They are both very professional and passionate about their products, Emi was able to answer every possible question with a wealth of knowledge and I’m convinced nobody else could have fitted that chair in through the tight space of my old house and in the perfect spot where we wanted it like Edgar was able to do. I would highly recommend the product and the service, knowing what I know now I wouldn’t get my chair from anywhere else! Thank you Masatto!“

Milena Krastova | Proud owner of Divina NEO Vera Pelle

 

“It’s gone down as an absolute treat for families here at the hospital”

Ronald McDonald House, CHI Crumlin | Proud owner of Betria PLUS

Best purchase

“We bought one, best purchase we have made. We love it.”

Dolores Mannion / About Betria NEO

Love it

“Bought one last year. Best purchase ever, it’s worth it, used it everyday after work. Loved it!”

Geraldine Buan-Alindogan / About Carina NEO

Excellent service and product

“Good visit to view the chairs lovely lady demonstrated no pressure to buy and so patient tried out all the chairs they are a brilliant product ordered one at 4700. And will claim back on med 1 form for tax very happy went in with pain in my back and came out pain free happy out.”

Bebe Cawley / About Maia

 

“I’m so happy with our new masatto massage chair! 🤩 We have been struggling with back pain, and it’s already making a difference. 🥰 It’s amazing how much relief we found in just a short time, even our beloved dog liked it. I can’t recommend it enough, especially if you’re dealing with back pain. It’s a great investment in your health and well-being. 😌 Sometimes you just have to treat yourself to something nice! And being able to share it with loved ones makes it even better. Great service showroom is available so you can try the massage chair to help you decide the right chair tailored to your needs, Emi and Edgar provide great customer experience. Definitely check it out if you’re looking for a way to relax and unwind.”

E. Lascano | Proud owner of Pollux NEO

 

“I am really enjoying my Masatto Amiral massage chair which I have used every day since delivery to me. I get excellent relief for my many ailments especially my lower back & spine.”

 

Eugene Murtagh/ Owner of Amiral

“Very happy with the chair and very happy with the service. Thanks to Edgar and all the team as they made everything straight forward and were very helpful throughout the process.“

John Crossan / Proud owner of Maia NEO.

“We initially went to their showroom to choose a massage chair to help managing my injuries from a carcrash and chose the Dominus, which brought painlevels under control and doubled as a cheiropracter at times. We were very expertly adviced and the chair was delivered and installed promptly. It remained troublefree for over 6 years. Then one of the motors burned out and we were were worried. This was just a few days ago and when we rang Masatto, they ordered the new part and drove the 3 hours up and had the chair running in under 2 hours. Ergo : 5 stars for service. 5 stars for the chairs and 5 stars for their sheer helpfullness and friendliness. So 15 stars in total. “

Tina Pommer / Proud owner of Dominus

“Got the Betria Plus, amazing product. The whole process was seamless quick and efficient. Great customer service from Edgar. The after service and warranty of the chair is top notch. The chair deliveres fantastic massages and help greatly with stiff joints or sore muscles. Highly recommended!“

TJ Yong Owner of Betria PLUS

“I am dropping you a line to say a huge, big THANK YOU!!! Our massage chair is going down a storm with our carers, and office team… In fact even our neighbours in the building have been in for a ‘go’!!! The product is excellent, and exactly what we were looking for. The fact that your company is Dublin based made our choice of supplier an easy one!! The trend of online purchase is not as intuitive when spending a large sum of money, and your show room in Dublin again made our choice simpler.

Once we ordered the chair from you, the communication, delivery and set up was again faultless, and so easy!! Everything happened how and when you said it would, and that can be quite a rare occurrence nowadays.  The fact that you even helped me unwrap the screen I had purchased for the room also, did not go un-noticed!!! Eddie O’Toole, our MD remarked on how fabulous you were. He also expressed our willingness to provide a testimonial to any potential customers who may require one… A reference if you will!!

I enclose a photo of one of our carers, Aline, enjoying a time out on our chair! Kerri in our office is responsible for our Social Media has been putting some photos on Instagram of some carers relaxing and enjoying the chair…I think she has tagged you with her posts.

Congratulations on your wonderful business, and I wish you every success, and hope September brings with it a mad busy season for you.“

Karen O’Sullivan / Office Manager at Blue Bird Care South Dublin

 

“A fabulous looking chair and an experience like no other. There are many programs, something to suit everyone. The installation and after care is excellent. Prompt response even after hours. Highly recommend 10/10.”

 

SJ Butler / Owner of Divina

 

“Enjoying my Father’s Day Gift. Thanks Masatto”

Joseph Torres | Proud owner of Zeta NEO

 

“Thank you for having us in your showroom but also the service provided including the training for us.

Once again thank you so much Edgar and the team”

 

Aurelie Manager of New Market Yard/ Owner of Betria PLUS

 

“Since we got the Carina Neo, my wife don’t wake me up anymore in the middle of the night to give her a massage when she arrive from an evening shift work. She just lie down directly to the massage chair. It’s a money well spent. Thanks Masatto! Big thanks to Emi and Edgar!”

Marwin Villacin | About Carina NEO

Excellent service

“The customer service from Masatto was exceptional! Their team in Ireland went above and beyond to answer my queries and ensure a smooth purchase process.”

Sean Murphy / About Atlas

Remarkable product

“The Masatto massage chair is a great addition to my home. The quality of the massage chair and the advanced features make it an absolute standout in the market.”

Aoife O'Connor / About Polaris

Absolutely excellent service

“Absolutely excellent service from this company, there after sales is exceptional. Could not recommend this company enough. The massage chair we got for our mum in her nursing home as been the best spent money ever. It is comfortable and relaxing.
Thank you for all you have done to make her moving from one home to another painless, for servicing the chair. Excellent company please support them.”

Donna Brown / About Bionwell

“I recently purchased a massage chair from Masatto for my grandmother, and I couldn’t be happier with both the product and the exceptional service provided by Ami. From the moment we stepped into the showroom Ami greeted us with a warm and friendly demeanor, making the entire buying experience a pleasure.

Ami’s product knowledge and enthusiasm were evident as she guided us through the various options and features of the massage chairs. She took the time to understand my Nanas needs and preferences, ensuring that we found the perfect chair for my Nana.

The massage chair itself has exceeded our expectations & has helped with my Nanas aches and pains. It’s not only a luxurious addition to her home but also a source of relaxation and comfort for my Nana. The quality of the chair speaks volumes.”

Amela Kucuk

Well Worth the Investment

“Investing in the Masatto massage chair was one of the best decisions I’ve made. The health benefits and overall satisfaction it provides makes it well worth the price.”

Cian Gallagher | About Dominus

Efficient Delivery

“I received my Masatto massage chair promptly and in perfect condition. The delivery service was efficient and hassle-free, exceeding my expectations.”

Saoirse Kelly / About Maia

Visit Showroom

“Visited the showroom in Dublin, and the experience was fantastic. The staff, especially Amy was knowledgeable, and I got to test the massage chair before making a decision. It truly helped me make an informed choice. Thanks again Amy”👍

Niall Byrne / About Adara

Heavenly Massage

“The massage capabilities of the Masatto chair are heavenly! It’s like having a personal masseuse at home. I couldn’t be happier with the relaxation it provides.”

Siobhan Ryan / About Thai

Great Value for Money

“Considering the quality, features, and overall experience, the Masatto massage chair offers great value for money. It’s an investment in relaxation and well-being that I don’t regret.”

Muhammad Takhar | About Atria

Irish Pride!

“Thrilled to support an Irish brand! Masatto’s commitment to quality reflects in their products and service. The massage chair is a symbol of innovation and craftsmanship. Please support them”

Oisin Walsh / About Lyra

Therapeutic Benefits

“Experiencing the therapeutic benefits of the Masatto massage chair has been a game-changer for my overall well-being. It’s become an essential part of my daily routine.”

Michal Poloski / About Norma

Happy Family

“Our entire family enjoys the Masatto massage chair. The adjustable settings make it suitable for everyone, creating a shared experience of relaxation and well-being.”

Jack Wu / About Betria

“We have been looking for chair for our staff in the hospital and got in contact with Masatto and explained that we have received some funds to invest in our nursing staff. As our budget wasn’t high enough they offered to give us a chair that would suit our needs and they will cover the rest. Edgar delivered the chair to us and had a small training. Thank you Masatto team once again. “

The Divina chair changed my life

“I have serious back pain for the last 15 years because of an injury years ago. I had to go to my doctor twice a year and to therapists every 3 days depending if I was on foot a long time or not. Sometimes I couldn’t sleep because of the pain at night which then effected my focus during the day as I was tired. Someone recommended me to try a massage chair and I found Masatto which was in Dublin. I got in contact with Amy who showed me around the chairs that could help me and when I set in the Divina and tried the stretch option I couldn’t believe it. I could feel the tension of my spine just fade away and just with a 10 minutes of massage I felt incredible.

2 days after I got the chair delivered, installed and with training involved.  After the Masatto team left I used the chair straight away and after so many years I started sleeping properly which made my cry. I couldn’t thank Amy and the team enough of the service they offered from the beginning all the way to the end. I wish them best of luck and please don’t hesitate to contact them to help you.”

Liam Quinn /  About the Divina

Great Service

“The Masatto massage chair was a gift for my parents, aimed at providing them with a daily dose of relaxation. The service team ensured a surprise delivery and made the entire experience heartwarming. The joy on my parents’ faces was priceless.”

Katarina Jansen / About Zeta

“Lyra, is an honorary member of the family. It was love at first sight, the first test. It’s great in everything it offers: relaxation, healing, revitalization, spa, pampering to the max. Wow and what a goooooood sleep! Congratulations, Masatto and the entire team for the proven professionalism from the presentation of the products in the showroom to delivery and installation at home”

Carmen Trandafir

“Yes! A big YES! After a few hours at the office. After 7-8 km of walk in the park. But especially before going to bed, a relaxing 20-minute massage… Do you know how I get up from the Lyra? Like a sleepwalker, you see nothing in front of your eyes but the bed. And sleep, baby!”

Emil Grădinescu

“The massage chair… there are no words that can describe exactly all the feelings of DIVINE indulgence.
It really is a DIVINE hug and the first thought was: THANK GOD!
The second thought, immediately after the first thought: I DON’T KNOW HOW I HAVE LIVED UNTIL NOW WITHOUT THIS CHAIR?!
Everyone should enjoy the benefits of the Divina chair.”

“It’s a massage chair with a rejuvenating function!”

Mr. Stoica – Happy with Divina

“Good morning!
Maia arrived yesterday afternoon! 🤗🤗
Unfortunately my husband forgot the candy box 😔 and I apologize, maybe we can somehow manage to send it… It was a symbolic gesture for you and the team, for the kindness and professionalism given.
It filled the lovely living room and we hope to enjoy the “hug” and its benefits for a long time to come…
Thank you again for everything and all the best!
Ps: we will definitely hear / meet again.”

Mrs. Stemate

“The Tania massage chair, a pleasant surprise for loved ones.”

“The Masatto massage chair was a wellness investment for our family. The showroom appointment allowed us to explore its features, and the service team’s guidance made the decision easy. Now, every family member enjoys the chair’s benefits.”

 
 
 

Sinead Clarke

Naos owner

“Purchased the Masatto massage chair to alleviate chronic back pain. The showroom appointment allowed me to test its therapeutic features, and the service team’s expertise assured me that I was making the right choice. The chair has been a game-changer for my health.”

Isabella Gonzalez

Divina owner

“As a fitness enthusiast, I bought the Masatto chair to complement my recovery routine. The customer service team’s knowledge about the chair’s therapeutic benefits was impressive. It’s become an integral part of my post-workout recovery.”

Matej Novak

Divina owner

“I purchased the Masatto massage chair for its relaxation benefits after a hectic work schedule. The delivery was prompt, and the customer service team’s friendliness added a personal touch. Now, unwinding at home is a blissful experience.”

Andreas Schmidt

Carina NEO owner

“We have been looking for a massage chair for 2 years. We were looking for a beautiful aesthetic massage chair, but at the same time a chair that is worth the money. That’s how I chose the Zeta model from the Masatto company. We are more than satisfied. Thanks for the help team.”

Radu P.

Zeta owner

“The stress of daily life led me to invest in the Masatto massage chair. The delivery was swift, and the team’s professionalism was evident. Exceptional service complemented the chair’s ability to melt away stress with its rejuvenating massages.”

Maeve O’Donnell

Betria PLUS owner