Your Journey to Perfect Comfort

From your first question to long after your chair arrives, we guide you every step of the way. Explore our showroom, experience risk-free testing, enjoy seamless delivery and installation, and benefit from comprehensive warranties and ongoing support. Every detail is designed to ensure your comfort, confidence, and satisfaction.

 

Step 1:

Discover & Learn

 

Start by exploring our range of chairs and gathering all the information you need. Our team is ready to answer every question and guide you toward the perfect choice.

 

Step 2:

Personal Consultation

 

We begin by understanding your lifestyle, needs, and expectations.
Our specialists guide you through suitable models to ensure the right match for daily use and long-term comfort.

 

Step 3:

Professional Delivery & Installation

 

Our team delivers and installs your massage chair with care and precision.
We ensure correct placement, full setup, and demonstration of all features so you can enjoy your chair immediately.

 

Step 4:

Product Guidance & Training

 

We take the time to explain massage programmes, settings, and maintenance tips.
This ensures you gain the maximum therapeutic benefit from your chair.

 

Step 5:

Ongoing Support & Aftercare

 

Should you require assistance, our team remains available to provide guidance, servicing, or technical support.
Our goal is to ensure long-term satisfaction and performance.

A Premium Product Deserves Premium Support

Investing in a high-quality massage chair is a long-term decision. At Masatto, we believe expert guidance and reliable service are essential parts of that investment. Our team supports clients across Ireland with professional consultation, careful installation, and ongoing assistance to ensure every chair continues to perform at its best.

Experience 5 years of Seamless Comfort

Our commitment begins with helping you choose the perfect chair and continues well beyond, ensuring lasting satisfaction.
For any inquiries or support, our team is always available to assist you.

Free consultation

Our top priority is providing you with all the information you need to select the chair that’s perfect for you. Don’t hesitate to ask us anything—we’re here to guide you every step of the way.

Free testing in our showroom

Visit our Dublin showroom and experience our chairs firsthand—completely risk-free, with no obligation.

Free delivery

Let us handle the logistics. Our team delivers your chair anywhere in Ireland, to any floor—hassle-free.

Free installation and recommendation

When your chair is delivered, our team will unpack, install, and demonstrate its proper use, removing all packaging before they leave. All that’s left for you is to enjoy a well-deserved massage.

Dedicated Post-Purchase Support

Our commitment doesn’t end at the sale. We’re here for any questions, adjustments, or repairs—even long after the warranty period. Should you move or require logistical support, we’ll assist every step of the way.

2 year standard warranty

Your warranty starts with installation by our skilled team and expert guidance on using your product.
For questions or service, we’re here to help—through a convenient video call or an on-site visit. All labor, parts, and service fees for replacements are fully covered.

3 year post warranty

After your standard premium warranty expires, we continue to provide care for an additional three years. Should any issue arise, we offer on-site visits or video consultations to handle repairs. All labor and parts for replacements are fully covered; the only applicable cost is the call-out fee.

Trade in

Considering upgrading your old Masatto massage chair? No problem—contact us, and we’ll take care of the process, making your upgrade seamless and stress-free.